Practical guide
Prepare more than one way to pay
Mobile payment is common in China, but international patients should also carry a usable bank card and some RMB cash. Hospital payment rules vary.
Payment apps, supported cards, limits and fees can change. Check the current app prompts, issuing bank and hospital instructions.
Before arrival
- Install Alipay or Weixin Pay from an official app store
- Try registering with the phone number and identity details requested by the app
- Link an eligible international card and ask the issuing bank about overseas transactions
- Keep a physical card and RMB cash as backup
- Save the bank’s support number separately
Before paying a hospital
Ask what is accepted
Confirm mobile payment, international card, domestic card, cash and any deposit requirement.
Request written estimates
Check whether tests, medicines, admission, procedures, rooms and follow-up are included.
Keep official receipts
Save payment records and request the documents needed for insurance or reimbursement.
Protect payment information
Do not send full card details, passwords, verification codes or payment screenshots by email.
实用指南
准备不止一种支付方式
移动支付在中国很常见，但国际患者也应准备可用的银行卡和少量人民币现金。不同医院的付款规定可能不同。
支付软件、支持的银行卡、限额和手续费可能变化，请以软件提示、发卡银行和医院说明为准。
到达中国前
- 从官方应用商店下载支付宝或微信支付
- 按软件要求使用手机号和身份信息注册
- 绑定符合要求的国际银行卡，并向发卡银行确认境外交易
- 准备实体银行卡和少量人民币现金作为备用
- 另外保存银行客服电话
向医院付款前
确认支付方式
询问是否接受移动支付、国际银行卡、中国银行卡、现金以及是否需要押金。
索取书面估算
确认检查、药物、住院、操作、房间和随访是否包含在内。
保存正式票据
保存付款记录，并索取保险或报销需要的文件。
保护支付信息
不要通过邮箱发送完整卡号、密码、验证码或付款截图。